Error logs are specific to each workstation. If you have multiple workstations remember to send the error log from the workstation that is receiving the error.
There are two ways to send the error logs.
1. If you are already in CostGuard click File/View Error Log
Then click Email. That should send the error log to us.
2. If you cannot get into CostGuard, or the email will not send:
Locate the file CostGuard.elf in C:/Program Files/CostGuard
(will say Program Files (x86) in certain Windows versions)
Attach this file to an email and send to firstname.lastname@example.org.