If you are on an older version of CostGuard (before 220.127.116.11), you will need to use the standalone reciProfity export (link and instructions below). You MUST be on at least version 18.104.22.168 in order to utilize it. If you want the most current version of CostGuard, please contact customer service for renewal information.
MAKE SURE YOU HAVE A CURRENT BACKUP OF YOUR DATA!
(Although the update does not touch your data it’s always good to have a backup!)
Updating to a compatible version (optional based on your current version)
If you are on a version below 22.214.171.124, please download the links in the order below and follow the installation instructions to update to a compatible version. Then follow the instructions for the standalone reciProfity export.
Download this first
Download this second
Downloading and running the reciProfity Export
Here is the link to the reciProfity export .exe
1) Save the file to your CostGuard folder (the default location for that is C:\Program Files (x86)\CostGuard)
2) Run the export.exe program that you placed in C:\Program Files (x86)\CostGuard
Information and Instructions for the CostGuard to reciProfity Export
Here is the link to conversion instructions and information
If you have not signed up for reciProfity yet, you can sign up through the reciProfity website.