You can simply attach them to an email to support@costguard.com

- If you’re moving the data from the current PC to a server, make a backup of your current data (File > Backup)

- Follow the Help / Tutorial instructions for the Network install

- Install any NEW workstations per the same instructions

- If you are converting a current CostGuard PC to act as a workstation, run the Configuration program to redirect CostGuard to the new data location:

- Activate the server (also in Help)

CostGuard Shared (on the server)
[Program Files]\CostGuard\CostGuard.ini

Common Advantage issues:

7013 Advantage server file access error

Advantage Error Guide

Problem 1: The user does not have sufficient access rights to open the specified file.

Solution 1: If you are using the Advantage Database Server for Windows NT/2000/2003, and your data files are located on a drive using NTFS, that PC’s “system” group must have full access to the share that contains the data in order for the Advantage Database Server service to have access to that data. Note that it must be that PC’s system group that has full access, not the domain’s system group.

Here is additional information and snips from other customer network admins:

Rights:

After searching around in the folders I found a few files that did not have permissions set for that user. Some how they never inherited full control for that user, everything is working fine now and I want to thank you all very much for your help and suggestions.

We have CostGuard V3 installed for a user and they are unable to run it, as they are not a local administrator of their computer. Due to security reasons we do not allow any of our users to run as administrators.

I think I have this resolved now actually – I made the user an admin temporarily, reinstalled the software as them, then removed the admin rights. It prompts for their password when launching but at least it works.

I’m using CostGuard with a Virtual Machine running windows server and citrix. I put the CostGuard shared folder in the main users directory instead of just on the C drive which forces me to grant each user rights to that users folder. Before I did that CostGuard would just crash on launch. Moral of the story don’t put the shared data folder in a users directory.

Common Advantage issues:

7013 Advantage server file access error

Advantage Error Guide

Problem 1: The user does not have sufficient access rights to open the specified file.

Solution 1: If you are using the Advantage Database Server for Windows NT/2000/2003, and your data files are located on a drive using NTFS, that PC’s “system” group must have full access to the share that contains the data in order for the Advantage Database Server service to have access to that data. Note that it must be that PC’s system group that has full access, not the domain’s system group.

Example #1. Sugar is purchased by the case in 10 3 lbs bags.

From the Main tab:

Next click on the Units tab: Here is where you’ll tell CostGuard exactly what is in the case of sugar.

Example #2. Butter is purchased by the case in 36 1 lb bricks. On the Main tab you will have entered Case for your Purchasing information.

Click on the Units tab: Here is where you’ll tell CostGuard exactly what is in the case of butter.

Remember, you are saving this as a PDF file, not a CostGuard file.

The first step is to create one “master” recipe that links ALL of your recipes. Otherwise you will have to print each recipe individually.

Once you have this “master” recipe, open it.

1. Click on the printer icon at the top of the screen.

2. The box next to Print sub-recipes should be checked. The box next to PDF should be checked.

3. Click OK. All the sub recipes should alredy be selected with check marks. If not then click the Select All button at the bottom of this pop up screen.

4. Click Print. You will now see all your recipes on the screen.

5. Click File. Save a Copy. Click OK.

6. Now you will be asked where you want to save it. Save it to your external drive.

You now have all your recipes in a file that you can open on another computer.

Then restart CostGuard, and the problem should be fixed.

1. A corrupt index, in which case try Tools > Reindex (or Reindex.exe if you
can’t open CostGuard).

2. Possibly a networking issue:
7010 Problem with Advantage server file read

Problem: The Advantage server was unable to read from the specified file.
Solution: Check the status of the network and repeat the command.

3. Less likely, an Administrator on a Windows Server to go into Control
Panel | Administrative Tools | Computer Management and close the Advantage
Tables opened in Shared Folders | Open Files. This action will cause the
client application to receive a 7010 error.

So either

1. That setting changed (config.exe), or

2. Your data files changed location (probably unlikely)

Please check the setup by running the Config program: Start > Program Files/All Programs > CostGuard V3 > Configuration.

C:\Program Files\Advantage xx.xx\Server

1.) Shutdown the ADS service (it’s already stopped in this case).

2.) Double-click the ADS Stamp utility, select the “License” button and go through the wizard to input a new serial and validation code (screenshot attached).

3.) Start the ADS service.

As a way to create an audit trail CostGuard will only allow counted items to have a price change through Receipts or by zeroing out your count for that item.

If you have entered this item through a receipt you can click on Inventory/Receipts and choose the correct vendor. Then find the PO and enter the correct cost in the New Cost field. You must enter a number in the #Received Purch\Pack field.

If you did not use Receipts to enter the price originally then you have 2 choices:

1. If you only need to change one item you can count the item to zero in all locations. This will allow you to change the price in Inventory Manager.
When you have changed the price count it again so you show the correct number of that item on-hand.

2. Enter a receipt (create a receipt number) with the item at it’s correct price. Use the Fill in Transaction Records to display all the items by vendor. You will see the New Cost column is available for you to enter the new cost. In addition to the new cost you must enter a number in the #Received Purch\Pack field.